All orders over £25 are shipped using Royal Mail Tracked 24. Lower value orders are shipped using Royal Mail Second Class. We aim to dispatch all orders within 24 hours, and many orders placed before 10am Monday-Friday will be dispatched same day.  Most orders will reach you within 24 or 48 hours within the UK, however some will take longer.

We only ship Monday-Friday excluding public holidays.

We want you to be happy and we care about our reputation. We take great pride in being fair and honest. So we have a flexible and easy to use returns policy.

We have a 30 day no quibble return policy for all new slings, carriers and accessories you buy from us.

All we ask is that you treat the sling or carrier like you would trying it on in a department store. Try it on at home for a bit, see what you think.

But please do not try to return something covered in mud, hair, vomit or worse!

Please do not remove tags from the carrier or accessories until you are sure you will be keeping it.

Please also ensure you keep all packaging (including the clear bag) intact. Ripped or damaged packaging affects the resale value of the item and means a return may not be accepted.

If you want to return or exchange something – just let us know within 30 days of you receiving it by emailing care@itsaslingthing.co.uk

If you wish to exchange for different size or pattern then additional Postage and Packing will apply as well as any difference in price.

Please send all returns to:

It’s A Sling Thing Returns

Jennifer Littlejohns

27 Bromwich Street

Bolton

BL2 1JF

You can send it back using any postage method you would like, but we ask that you  obtain and provide proof of posting for all returns/exchanges.

Here at It’s a Sling Thing, we are entirely committed to protecting your privacy. You can review our full Privacy Policy here: IAST Rental and Retail Limited Privacy Policy