Payment Plans

If you know which carrier is right for you, but would struggle to pay the full price up front, then we can set up a payment plan. This divides the cost of the carrier (and postage, where appropriate) over several months, with a maximum of 6 months term to pay off the balance via Direct Debit. There are no extra charges for buying this way.

If you would like to receive the carrier immediately then we need a 50% deposit, with the remaining balance split over up to 6 months. If this isn’t possible, we are happy to split the entire value over 6 months and send out the carrier when you have paid the first 3 months payments.

Shipping

All orders over £25 can receive free 2-5 day shipping via Royal Mail. We aim to dispatch all orders within 24 hours, and many orders placed before 10am Monday-Friday will be dispatched same day.  All orders are posted using Royal Mail services and all should be received within 5 working days of dispatch.

If you need guaranteed next day delivery please upgrade to Royal Mail Special Delivery. If you need your order guaranteed for Saturday delivery please use the Saturday Special Delivery option.

We only ship Monday-Friday excluding public holidays.

Returns

We want you to be happy and we care about our reputation. We take great pride in being fair and honest. So we have a flexible and easy to use returns policy.

We have a 30 day no quibble return policy for all new slings, carriers and accessories you buy from us.

All we ask is that you treat the sling or carrier like you would trying it on in a department store. Try it on at home for a bit, see what you think.

But please do not try to return something covered in mud, hair, vomit or worse!

Please do not remove tags from the carrier or accessories until you are sure you will be keeping it.

Please also ensure you keep all packaging (including the clear bag) intact. Ripped or damaged packaging affects the resale value of the item and means a return may not be accepted.

If you want to return or exchange something – just let us know within 30 days of you receiving it by emailing care@itsaslingthing.co.uk. The return needs to be agreed within this 30 day period and we need to receive the item back within a week of the agreed return.

If you wish to exchange for different size or pattern then additional Postage and Packing will apply as well as any difference in price.

Please send all returns to:

It’s A Sling Thing Returns

Jeni Atkinson

33 Cyprus Ave

Beeston

Nottingham

NG9 2PG

You can send it back using any postage method you would like, but we ask that you  obtain and provide proof of posting for all returns/exchanges.

Privacy

Here at It’s a Sling Thing, we are entirely committed to protecting your privacy. You can review our full Privacy Policy here: IAST Rental and Retail Limited Privacy Policy

Inclusivity

We are committed to providing a welcoming service to all people who are parents or caring for children. You can read our full inclusivity policy here

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